Matt Curtis Real Estate Careers
Position: Closing Scheduler
Brief Description
Closing Scheduler KRA
Attributes
- Excellent Organizational Skills
- Strong Empathy for MCRE Clients
- Go Getter
- Problem Solver
- Humble, Hungry, & Smart
- Good People Skills
- Team Player
- Dependable
- Maintain and Grow the MCRE culture
Squash 5 Enemies of Unity of a Team
- Failure to Communicate
- Lack of Shared Purpose
- Gossip
- Unresolved Disagreements
- Sanctioned Incompetence
Provide 5 Star Service to Clients
- Seek out ways to go above and beyond for Clients
- Proactively Seek Reviews from Clients
- Schedule Appointments with Kindness and Efficiency
- Home Inspections
- Termite Inspections
- Closings
- Ensure 100% Accuracy of Salesforce
- Keep Closings in Salesforce updated, so Teammates can fill in at anytime
- Keep Closing Dates accurate, so Matt has accurate reports to make Business Decisions
- Double Check Accuracy of Salesforce Data Entry and Ensure 100% Accuracy on Commission, Admin Fees, & Earnest Money Fields
- Log all Client Communication in Salesforce
- Assist Closing Coordinator
- Provide Information while Closing Coordinator is out of the Office
- Save all Contract Documents on Google Drive
- Password Protect Earnest Money with Zip Code
- DO NOT delete folders from the Drive (including on your cell phone) * File all Documents in Appropriate Place
- Proactively Fill in & Cross Train on other Team Members’ Positions
- Listings
- File Close Outs
- Professional, Friendly, & Prompt First Impression (When filling in at the front desk)
- Professional Dress and Greeting
- Answer all Calls by 1st Ring with, “It’s a great day at Matt Curtis Real Estate, this is _________. How can I serve you today?”
- Know Calendar and anticipate Greetings
- Ex 10 AM Listing Appt Joe Smith for Jeff York - know their names and ask - are you Joe Smith? Go ahead and ensure conference room is prepared for them and connect them with agent. Look at calendar each day and ensure everyone has a conference room that needs one and assign conference room by priority of meeting. Listings have top priority. * Accurate & Protective Screening
- Complete Buyer & Seller Intake Forms, Update Salesforce, and Email Immediately to Matt
- Accurately deliver all messages
- Pre Screen all calls for Matt to protect his time
- Hours: Monday - Friday 8am-5pm
Job Type: Full-time
Salary: $30,000.00 /year
Experience:
- Scheduling: 1 year (Preferred)
- Organizational Skills: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Education: High school or equivalent (Required)
About MCRE
Don’t join a brokerage. Join a movement. MCRE is one of the fastest growing teams of real estate professionals in the Huntsville/Madison area. We are eager to provide every customer with top notch service and expertise, ensuring they have the most positive home buying/selling experience possible. We pride ourselves on working hard for clients, embracing a “team-first” attitude, giving back to the local and international communities, and maintaining a positive work environment for all MCRE team members. Learn more about working for MCRE, including employee perks on our careers page.