Matt Curtis Real Estate Careers

Position: Client CareMatt Curtis Real Estate - Careers

Brief Description

We are looking for a Client Care specialist to join the fast-growing MCRE team. Our ideal candidate is humble, hungry, smart and professional with top notch customer service and communication skills. He/she will be responsible for following up with our clients, ensuring client communication, and being a positive representative of the team. They will bring a “client-first” mentality to every interaction and embrace the MCRE culture of TEAM - Together Everyone Achieves More.

Responsibilities

The Client Care Process

  • Follow up with clients over the phone and in-person at marketing events
  • Hours for this position are 8:00 to 5:00 M-F
  • Providing excellent service and gaining five-star reviews from satisfied clients
  • Execute beginner-level Salesforce tasks including client communication, etc.

Qualifications & Requirements

  • High level of professionalism in all interactions, including dress and demeanor
  • Strong customer service skills and ability to connect with strangers quickly and easily over the phone and in person
  • Adherence to standard operating procedures including customer greetings and scripts
  • Strong communication skills: prompt, accurate, polite
  • Ensures high attention to detail, especially regarding data entry and Salesforce tasks
  • Flexible and eager to help fellow team members and embraces the MCRE culture/core values
  • Intermediate-level knowledge of real estate processes and procedures.
  • College degree preferred

About MCRE

Don’t join a brokerage. Join a movement. MCRE is one of the fastest growing teams of real estate professionals in the Huntsville/Madison area. We are eager to provide every customer with top notch service and expertise, ensuring they have the most positive home buying/selling experience possible. We pride ourselves on working hard for clients, embracing a “team-first” attitude, giving back to the local and international communities, and maintaining a positive work environment for all MCRE team members. Learn more about working for MCRE, including employee perks on our careers page

Apply Today!